Privacy Policy

Last updated: August 2025

We are committed to protecting your privacy and respecting your rights regarding personal data. This privacy policy explains how we collect, use, store, and safeguard your data, for instance for bookings or when you purchase a gift voucher.

1. Data we collect

When you make a booking or order a gift voucher, we collect:

• Your first and last name
• Your email address
• Your phone number
• Your postal address (if applicable)

This information is required to process your request and provide the service properly.
If you contact us by email, we also process the information you provide to respond to your request.

2. Purpose of data processing

Your personal data is used solely to:

• Manage bookings and gift voucher orders
• Contact you in case of changes or cancellations
• Send you digital vouchers or booking confirmations
• Fulfill our legal obligations

We do not use your data for advertising, nor do we share it with unauthorized third parties.

3. Data security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or destruction.
Only authorized team members have access to your data.

4. Data retention

We retain your data only as long as necessary for the purposes for which it was collected, or as required by law.

5. Cookies

Our website uses only strictly necessary cookies to ensure proper functionality. These cookies do not collect any personal data and do not require your explicit consent.

6. Your rights

In accordance with the Swiss Federal Act on Data Protection (nFADP), you have the following rights:

• Right of access
• Right of correction
• Right of erasure (“right to be forgotten”)
• Right to restriction or objection to processing

To exercise your rights or ask questions about your data, please contact us via email.

7. Contact

info@saunadelamotta.ch

We are committed to responding to your request promptly.